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One Source Resource Review: January–March 2020

At One Source, we are dedicated to providing comprehensive, transparent and useful background check education and resources. We are screening industry experts, and we believe everyone should have access to a review of One Source’s resources to determine their security needs.

We will continue to curate blog posts and include them in this review of our website’s resources. We’ll categorize the blogs by topic and we hope these review posts will make it easier to find the information you need and utilize our knowledge when you need it. With that said, let’s dive into the One Source Resource Review.

General Background Check Information

5 Things You May Not Know About Background Checks

Ever wonder how background check agencies pull together a comprehensive criminal record? Or how to create a truly effective screening process? This blog delves into all the little details and questions you might have about the complicated world of pre-employment screening.

Employers’ Crash Course: The Fair Credit Reporting Act

Designed to protect the rights and information of job applicants, the Fair Credit Reporting Act (FCRA) carries immense influence. When followed properly, the FCRA can help you make informed hiring choices while protecting your candidates. If the FCRA is broken, however, it has the power to bring plenty of legal troubles to an organization. Stay aware of the FCRA’s guidelines with our handy guide.

How to manage 5 background check red flags

If you’re looking for a job right now, it’s totally understandable how the screening process could be confusing. Every different business may respond differently to the same background report. To stay prepared for any potential question about your background, it helps to understand how most organizations process screenings and what sticks out to them.

A guide to screening contractors and contingent workers

Contractors work on a temporary basis, so it can be unclear whether they should be screened like full-time employees. Contracting agencies do run background checks on individuals before they can join the agency, but it’s still impossible to know if those checks match your organization’s screening standards. In this blog, we discuss some rules about screening contractors and contingent workers to ensure you can hire provisional help with confidence.

Employers and Hiring Departments

9 Websites Your HR Team Needs to Bookmark

These nine websites for your HR team provide excellent resources to get quick updates on their field. Some analyze HR news, some break down ethical hiring practices and others have unique thought leadership to move your team forward. So, bookmark your favorites and help your team stay sharp!

3 Background Check Budgeting Tips

Even organizations that don’t typically set aside funds for screenings can make a habit of budgeting for compliant background checks. In this blog, we discuss how the cost of making an uninformed hiring choice can exceed the cost of screening an excellent hiring choice. Our background check budgeting tips will help you build a hiring budget that prioritizes screenings so your organization can keep security and quality hiring at the top of your mind.

Eight Key Considerations for Hiring a Background Check Agency

Not all background checks are created equal—and really, a background check is only as good as the company that provides it. However, you can minimize your organization’s risk by working with the right screening company for your particular business or industry. So, keep these eight questions in mind as you choose a screening agency to hire.

3 Ways Background Checks Improve Your Hiring Process

Want the best chance at making the best hire? Pre-employment background checks are the key to a successful, sustainable hiring process that will identify the ideal candidates for your organization’s future. And the pros of background checks go beyond hiring too—read on to discover three unique ways screenings could help your business.

What to Do Before You Run an Employee Background Check

Established companies and new businesses alike manage workplace safety and avoid risk to stay secure. Background checks are an excellent way to maintain that security. However, developing an effective screening system to run an employee background check is sometimes easier said than done. Regardless of where your organization is in its development, this blog can help you reflect on and hone your background screening practices.

How can I expedite my background check process?

One Source completes most background checks in 48 hours or less. You can count on us to do our part to keep your hiring process on track, but there are other variables that can be tougher to control. With these tips, you can effectively manage every part of the screening process so you can stay in your timelines.

5 vital insights from (pre) employment background checks

One Source’s team helps you decipher comprehensive reports, but there are a few indicators you can look for right away on any report. Therefore, you can immediately get a high-level understanding of an applicant’s history with five vital insights from our (pre) employment background checks.

Volunteer Organizations

Three essential background check tips for nonprofits

Often, nonprofits complete day-to-day work and fulfill their mission through the dedication of volunteers. When volunteers are so essential to your organization, they should be screened just like any paid employee would. You can make sure the people volunteering for you are representing your mission well by background checking them—and we can show you how to make the most of your screenings.

4 questions to ask about your volunteer background check policy

Before your organization starts recruiting volunteers, ask yourself how background checks fit into your recruitment process. You can ensure security for your organization and build a reliable volunteer base all while ethically screening your applicants. Find the best volunteers by considering these four questions about your volunteer background check policy.

That was just a review of One Source’s resources to determine their security needs. So, if you have any questions about background screening or how One Source can assist you, contact our Client Relations team.

5 vital insights from (pre) employment background checks

Background checks and references are some of the only insights employers have into who their applicants are. You can learn a lot about an applicant’s attitude and personality from an interview, but a background check offers an unfiltered report providing a clearer picture of an applicant’s past.

Screening reports contain a lot of information, so it can be tricky to determine what actually matters. One Source’s team helps you decipher reports, but there are a few indicators you can look for right away on any report. You can immediately get a high-level understanding of an applicant’s history with these 5 vital insights from (pre) employment background checks.

Employment Verification

An applicant’s resume will show you where they’ve gained experience over the years, but there’s no way to verify the authenticity of their resume without references. An employment verification will clearly show your applicant’s work history so you can be certain of their qualifications. You can establish right away whether their experience truly matches what you’re looking for.

Criminal Records

Every organization has different guidelines about hiring people with criminal records—be sure to make your expectations clear and stick to them. While not all screening agencies offer state and federal criminal checks, One Source’s TotalCheck packages screen county, state and federal court records plus sex offender registries and global watchlists. In a report, you’ll see an applicant’s full criminal record so you can easily determine whether their convictions are acceptable within your policies.

Education Background

Some positions require formal education or training, and you need to prove that your applicants meet the requirements. One Source can report what degrees an applicant earned, when they graduated, their GPA and whether the degree came from a degree mill. Degree mills are websites where people can buy degrees rather than complete coursework for them. Your candidates should have genuine degrees they studied for—a background report can tell you whether their education is valid.

Licenses and Certifications

There are hundreds of classes of professional licenses for a wide variety of industries. If your employees require any kind of professional certification, it’s up to you to ensure your team is completely licensed. A report from One Source will tell you what licenses a candidate has, when they will expire, any denied or revoked licenses and any disciplinary actions on licenses.

Driver’s History

A background report will help you determine whether a candidate is a good fit for a position that requires driving. One Source can tell you whether an applicant’s driver’s license is valid and if they’re certified to drive semi-trucks or vans. If an applicant has any tickets or driving infractions, that information will be provided as well. That was 5 vital insights from (pre) employment background checks that you can learn from. 

To start your hiring process with an experienced, helpful background screening partner, contact One Source Client Relations today.

4 questions to ask about your volunteer background check policy

Nonprofits, schools and plenty of other organizations rely on the services of volunteers to function. A strong volunteer base can be an organization’s greatest resource to help achieve its goals.

Before your organization recruits any volunteers, however, consider how background checks fit into your recruitment process. Screening volunteers ensures security for your organization and helps you build a reliable volunteer base. Find the best volunteers with these four questions to ask about your volunteer background check policy.

What screenings should we run on volunteers?

At a minimum, your organization should run a standard background check on every potential volunteer. One Source’s TotalCheck service includes checks of county, state and federal criminal records, the national sex offender registry, global watchlists and a verification of personal information.

Some volunteer positions may require screening beyond a standard background check. Take inventory of the roles and expectations for all of your volunteer positions to determine if you will need additional screening: Will volunteers need to operate a vehicle? Screen their driving record. Do your volunteers need any kind of professional training? Verify their education credentials.

Every volunteer opportunity is unique, so work with your background check agency to tailor screenings to each position’s requirements.

How often should we screen volunteers?

Dedicated, consistent volunteers are certainly an asset to any volunteer organization. However, periodically rescreening every long-term volunteer safeguards your organization and customers/clientele. It may seem tedious or intrusive to rescreen volunteers, but it’s the only way to ensure continued safety within your organization.

You do not have control over what your volunteers do outside your view, and the risk of misplaced trust could be detrimental to your organization. It’s always better safe than sorry, so try to rescreen your volunteers once a year.

How can we keep our volunteers’ reports secure?

Background checks can contain Personal Identifiable Information (PII), so it’s important to make sure that information is stored securely. One Source provides a secure portal for you to store, search and view completed reports.

Reports can’t be exported to your volunteer management system software, but One Source’s secure portal can work in tandem with your system to keep your volunteers’ information safe and organized.

What offenses would prohibit someone from volunteering?

Before you can decide whether to accept a potential volunteer, you need to develop consistent guidelines about how you handle volunteer rejections. Think about what infractions on a background report would be deal breakers for you. If your organization works with children, you may not be allowed to hire volunteers with any kind of criminal record. If your organization aims to help former convicts, your guidelines could be less strict.

No matter where you draw the line with volunteers’ backgrounds, just make sure your policy is relevant to the work the volunteers will do and never waver from it. Because of that, tart with those four questions to improve your volunteer background check policy. To find the best screening plan for your organization and to learn more about our offerings for nonprofits, contact One Source Client Relations.

How to manage 5 background check red flags

The vast majority of employers can’t afford to take applicants’ word for it when they say they’re trustworthy. It might seem harsh, but there’s too much at stake when hiring a new employee. That’s why up to 98% of businesses run background checks on all job candidates.

While job seekers may be familiar with the background check process, it can be hard to understand why different businesses look for different things on background reports. If you’re convicted of a crime or have a note on your record affecting your ability to do a job, you could be flagged by that company.

Businesses may respond differently to the same background report, so it can be helpful to know how certain aspects of your report may affect your job search. No one can really “fail” a background check, but a report can fail to meet the requirements of a specific employer. Inform yourself before your next job search with this guide on how to manage 5 common background check red flags. 

A Criminal Record

One of the most common screenings employers use is criminal background screening. This may be concerning to anyone with a criminal history, but employers must take the nature of a crime into consideration before making any employment decisions.

Some industries like security, education or elder care do want a completely clear record because employees will work with vulnerable populations. If an applicant’s conviction is not relevant to a job’s requirements, however, the majority of employers will give the applicant the chance to explain their record.

Credit History

In some cases, employers can see an applicant’s credit report as part of their background check. Generally, your credit history won’t impact your chances of getting hired. It will only if you apply for a job to manage the company’s finances or credit.

Driving Record

A few speeding tickets or parking infractions won’t be a red flag to most employers. However, not every business looks at applicants’ driving histories. An employer will likely only look at your driving record if you will need to operate a vehicle for the job. Be aware of your driving history if you know driving will be part of the job requirements.

Employment History

Background checks can show employers an applicant’s verified employment history with dates of employment, job titles and more. Therefore, it is in your best interest to be completely honest on your resume.

Drug Screening

Some businesses may require applicants to pass drug and alcohol tests before they can be hired. Many employees in civil service, public schools, road construction and law enforcement must pass drug and alcohol tests to work.

Applicants have lots of rights under the Fair Credit Reporting Act (FCRA) to protect them at all stages of hiring. If you think you have been removed from consideration for a position unfairly, you are free to dispute your background report. That’s how to manage 5 common background check red flags. For more, reach out to One Source Client relations to learn about your rights under the FCRA.

One Source Resource Review: September–December 2019

At One Source, we are dedicated to providing comprehensive, transparent and useful background check education and resources. We are experts in the screening industry, and we believe everyone should have access to professional insights to determine their security needs. Our blog is full of advice and information about background checks to answer your questions and broaden your knowledge.

As our blog expands, we will curate posts and include them in this review of our website’s resources. The blog posts are categorized by topic and include a summary of their key points. We hope these review posts will make it easier to find the information you need and utilize our knowledge when you need it. With that said, let’s dive into the One Source Resource Review. 

General Background Check Information

Frequently Asked Questions about Pre-Employment Background Checks

Learn all the basics about background checks and screening companies with these in-depth FAQs. We discuss timelines, the contents of reports and how a partnership with a screening agency can help you.

When You’re Ready to Run a Background Check, Start Here

No matter the reason for your screenings or the scale of your background check process, it can be tricky to know where to start. Our simple steps can help you begin screening with confidence.

What background checks do — and don’t — include

It can be difficult to choose the background check company best suiting your needs if you are not sure what they report. This blog breaks down our TotalCheck package so you know exactly what to expect.

How far back does a background check report?

This question is an entry point to our explanation of the legal expectations and limitations of background checks. We overview the Fair Credit Reporting Act (FCRA) and the rights it gives to the subjects of checks.

Debunking 5 common background check myths

We clear up the screening industry’s biggest misconceptions while discussing the ways background checks can benefit any organization.

Your Fair Credit Reporting Act compliance crash course

This blog includes a cautionary tale for businesses not complying with the FCRA and clear instructions to ensure you are in line with its regulations.

Employers and Hiring Departments

The 5-step guide to starting your company’s background check process

If your business is hiring several new team members soon, this blog is a must-read. We take you through the entire process of identifying your background check needs and how to put a plan in action.

A beginner’s guide to completing background checks

For those who have never conducted a background check before, this is an excellent place to start. We cover all the basics and are always available to answer questions.

4 Reasons to Screen Applicants with a Criminal Background Check

Background checks do more than just verify your applicants’ histories. They can help protect—and even grow—your business by promoting a positive culture and maintaining your image.

What Ban-the-Box Laws Mean for Employers

Many states no longer allow employers to ask applicants if they have criminal records. We explore what this means and how to promote security while complying with the law.

Volunteer Organizations

The Top 3 Reasons Nonprofit Volunteers Need Background Checks

One Source offers screening solutions designed specifically for nonprofits. Here’s how background checks can benefit your organization and volunteer base.

Does your organization need a background check process?

This checklist will help you evaluate the security requirements of your organization. Knowing this will help to create the best screening process for you, specific to your needs.

Questions Nonprofits Should Ask About Background Checks

Learn how to gather relevant information from background reports and develop an ethical hiring code with this guide.

Hiring Certified Contractors

Learn how to hire a reliable contractor

One Source has a set of guidelines dedicated to certified contractors so you can make educated decisions about your contractors.

OSCC Quarter 3 Report

We screened over 4,600 contractors in the third quarter of 2019 and built a report of our findings.

That will do it for this edition of the One Source Resource Review. To learn even more about One Source’s background check offerings, contact our Client Relations Team.

Your Fair Credit Reporting Act compliance crash course

In 2016, Florida woman Theresa Jones applied to drive for Lyft, Inc. The rideshare company ran its typical pre-employment screening then immediately barred her from employment because of her criminal record.

However, the record reported in Jones’ screening was not hers. It was that of a different woman with the same name and same date of birth. Lyft’s credit reporting agency pulled these records with a “name-based only search,” which means common names like Jones may show multiple results. The agency did not dig farther into each result’s specific information to find the report that matched the real Jones. Lyft cleared up the confusion by confirming Jones’ identity with her fingerprints, but she still filed a lawsuit against the company.

She claimed the rideshare company took adverse action without giving her a chance to dispute the background check first. This unjustified consequence cost Jones weeks of work and broke compliance with the Fair Credit Reporting Act (FCRA).

In 2019, Lyft rescreened Jones. Again, Lyft’s background check provider presented the wrong criminal record report and Lyft once again suspended her employment. This time, Jones filed a lawsuit against both Lyft and its screening provider. Jones now drives for a Lyft competitor.

Stories like this underscore why FCRA compliance is so important in the background check industry. When screening agencies and the organizations hiring them maintain the standards of the FCRA, all of these problems can be prevented.

Below is a breakdown of the Fair Credit Reporting Act compliance and how to protect your employees, business and reputation.

What is the FCRA?

According to the Federal Trade Commission (FTC), the FCRA “promotes the accuracy, fairness, and privacy of information in the files of consumer reporting agencies” to protect those subjected to background checks.

Under the FCRA, the candidates you screen have several rights throughout the background check process. In order to be compliant with the FCRA, your organization and the background check agency you hire must respect those rights.

Anyone you run a background check on has the right to know everything in their file. If they request access to their report, your consumer reporting agency must provide them with the information they have.

Those you screen also have the right to dispute any part of their background check they believe is incorrect or incomplete. Before you can take adverse action against an applicant, you have to give them the chance to dispute their report.

If the person disputing information in their report provides the Consumer Financial Protection Bureau with enough information to investigate their claim and their dispute is resolved, they have the right to get all the incorrect information erased or changed. Once this process is complete, you can proceed with hiring decisions.

How can I make sure my organization complies with the FCRA?

The most important and simplest thing any organization can do to stay complaint with the FCRA is ensure everyone gives written consent to a screening. No background check agency can give you any information without certainty that the subject is fully aware of the check. Including a consent form early in your application process is an easy way to secure compliance.

Once you have an applicant’s report, you must immediately notify them if you want to take adverse action against them. You need to explain what specific information in their report led you to your decision so they can see if the report is accurate.

In the case of Lyft, they were taken to court for notifying Jones that they had already taken adverse action without giving her any opportunity to correct her report. Following the FCRA can help you avoid this. 

To learn more about the FCRA or One Source’s FCRA compliance practices, contact One Source Client Relations.