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Should I screen my furloughed or laid off employees if they come back?

Furlough. Layoffs. Remote employees. The arrival of COVID-19 created a tidal wave of change for businesses of all sizes. As retail and office spaces begin to reopen, HR departments and leadership will be working together to establish return-to-work plans focused on safety, operational efficiency, and government-mandated protocols. Depending on whether employees were furloughed, laid off or able to work from home, businesses will need to take a close look at their new employee processes. Businesses need to determine whether it is necessary for them to be screening furloughed employees. 

Were your employees furloughed or laid off?

In most cases, it’s not necessary to implement the hiring process for furloughed employees. Legally, they remained an employee. So while you may not need to go through an application process,  reviewing contracts, salary, and benefits may be necessary. This could also be a good time to conduct a new screening of furloughed employees.

Lay-offs terminate existing contracts. If a business would like to re-employ an individual, it’s in their best interest to treat it as a new hire. It may be possible to relax some procedures, but weigh the risks before you change anything. Consider each layer of your process and carefully determine why or why not it’s necessary to follow each step. This should include everything from application forms to background checks. Furthermore, be prepared to explain to your re-hires that these screenings are in the best interest of the company moving forward.

Is this a good time to review state and local laws?

As leaders discuss plans for reopening, in addition to reviewing policies and employee handbooks, it is just as important to review current federal, state and local laws. According to the U.S. Citizenship and Immigration Services, if a former employee is rehired within three years of the origination date of the original Form I-9, employers have the option to either use the same form or complete a new one. Electing to utilize the previously completed form could help streamline the hiring and onboarding processes. This will allow you time to screen re-hires.

Businesses considering bringing employees back can also consider a solution that isn’t simply keeping all processes or eliminating others. When it comes to background screening, our team can work with yours to build a customized background screening program. We can help minimizes risk and supports your hiring process and goals. You may not yet know if you’ll re-screen returning members, but our services can give you confidence in your decision.

Protesting and background screenings: Is your business prepared?

Over 10,000 arrests in the last three weeks are from protests. These arrests vary widely and can be tricky for HR departments. When it comes to business policy, protesting and background screenings: What impact could an arrest due to protesting have on a prospective or current employee?

How arrests can impact a person’s record

Some arrests made this month are due to violent behavior. However, most are less serious crimes or petty infractions. These arrests include things like obstructing traffic and being out past curfew. A majority of protest-related arrests will be released without charges. But if an applicant is charged with a crime, then the arrest could rise to the surface during a pre-employment background check. One Source does not report arrest records—they cannot be considered in the hiring process. Other credit reporting agencies may report arrest records, but you will be unable to use them in hiring.

Each state handles cases like these differently. So people might now know whether their arrest will be removed from their record. Complex court systems and tedious administrative processes just add to the challenge. All of these challenges encourage businesses of all sizes and industries to take a closer look at their policies. 

Creating policies regarding criminal records

One Source tailors the pre-employment screening to the specific needs and concerns of your business. Flexibility is especially useful in the instance of protesting. For arrests made for non-violent infractions, businesses can emit these records from the screening. One Source offers these arrest reports, but they cannot be used for hiring purposes. Sharing your business’s policies with our team and discussing any additional requirements you have allows us to develop an appropriate, and thorough, screening to support your policies.

Consider your approach to social media checks, too

In addition to criminal records as they relate to protesting, it may be necessary to discuss your approach to any social media screening your business does as part of its hiring process. Outline your expectations and policies specific to social media can save your internal team time. This also helps inform potential (and existing) employees. One Source offers Fair Credit Reporting Act compliant social media checks, should you choose to screen social media.

As our world continues to evolve, take time to review and create policies to reflect what’s currently happening. This can help your business plan and prepare for what’s next. Develop policies to guide your HR processes and minimize hiring bias, improve screenings and enhance communications with prospective and current employees. Rely on the specialized expertise of your business partners, like us, to offer recommendations and opportunities that support your needs.

If you currently don’t have a policy in place regarding arrests due to protesting—for applicants and employees—this could be the right time to start an internal conversation.

One Source Celebrates National Consumer Protection Week

One Source The Background Check Company is celebrating National Consumer Protection Week (NCPW) March 2nd-6th, alongside government agencies and organizations nationwide. During this week, the Federal Trade Commission (FTC)  focuses on helping individuals understand their consumer rights and protect their personal information. One Source is joining in to help employers and applicants understand what information a screening agency collects and how it’s used and secured.


What information is collected?

Two types of information is collected: Personally identifiable information and non-personally identifiable information. Personally identifiable information (PII) is just what it seems, any information that can identify you (such as your name, address, and IP address). It does not include statistical information. Based on your relationship with the screening agency, you may be asked to provide certain PII. Non-personally identifiable information (non-PII) cannot be used to trace the identity of an individual. It’s simply data that is anonymous.  Non-PII is usually collected by businesses to track and understand the digital behavior of their consumers.


Why information is collected and with whom it is shared?

Most information collected by a screening agency is for the purpose of screening an individual consumer. The background check is only done upon the request of a user who has a permissible purpose under the Fair Credit Reporting Act (FCRA) to request information on that consumer. In cases of employment as a permissible purpose, the FCRA requires a user to certify to the screening agency that it has obtained the written consent of the consumer to request information before the requested screening information can be supplied.


How is the collected information used?

Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. Personal information, such as date of birth and social security number, is never shared unless required to verify a record and then is only shared once the vendor has been fully vetted.

Learn about One Source’s Privacy Policy, including how information is secured and data retention here.

As a Consumer Reporting Agency (CRA), One Source and our clients must be aware of the Fair Credit Reporting Act (FCRA). Check out for more tips for Employers’ on the Fair Credit Reporting Act here. More information is also available at http://www.ftc.gov/ncpw.

To learn more, contact One Source Client Relations.

OSCC Quarter 3 Report

Each quarter, we run a report to review the results of our One Source Certified Contractors (OSCC) program. This program is a rigorous check used to help decipher eligibility for site access with our TotalCheck background screening packages and the option of drug screening. From schools to construction sites, OSCC offers the screening you would normally require for your employees, to contractors who might otherwise go un-screened.

Minimum requirements include:

  • No felony or misdemeanor convictions for crimes involving weapons, drugs, violence, theft, robbery, burglary, terroristic threats or sexual offenses*
  • A negative drug test for amphetamines, cannabinoids, cocaine, opiates and phencyclidines (if drug screening option has been chosen by site)

Quarter 3 findings:

The Quarter 3 Report shows the OSCC program has continued to increase safety for many organizations. In Quarter 3, the total number of applicants screened reached well over 4,500 applicants. From this total, 343 applicants did not meet the minimum requirements, therefore denied site access. The OSCC screening process is to help organizations make educated decisions when it comes to the contractors they have on-site.

 

Check out the breakdown of the 343 applicants who failed to gain site access through our screening below.

To learn more about these results or our OSCC program, contact our OSCC Team.

 

*Please note, this is not an exhaustive list.

 

NEW & IMPROVED: Our One Source Certified Contractors (OSCC) User Guides have been updated. Check out our updated guides here!

 

How far back does a background check report?

FAQs about the background check process

Background checks are common for volunteer organizations and nearly universal for employers. The vast majority of job seekers will go through the background check process several times through their career. However, few people ever see the results of their reports or know how reports can influence hiring decisions.

Below are some frequently asked questions about the behind-the-scenes of background screenings, so you can be prepared for your next job or volunteer application.

How far back does a background check report?

To provide a comprehensive report, One Source looks back as far as each county allows. The Fair Credit Reporting Act (FCRA) does not restrict the time frame that can be searched for criminal convictions. Many background check companies do not search further back than seven years, but One Source searches further back whenever possible. By searching an extended period of time, One Source can report felonies and dangerous crimes that may not appear in a seven-year check.

Some states have their own guidelines that may prevent extended background checks, but One Source will report as much information as possible. If you would like to check a limited amount of time, One Source also has options for seven-year and 10-year checks.

Where is the information in a report found?

Background check agencies draw from numerous databases and court records to complete a screening. One Source searches public records including the Death Master Index and residential records to verify identities. Basic screenings also include checks of county, state and nationwide criminal records as well as the National Sex Offender Registry and global watchlists. Based on an organization’s specific needs, One Source can include additional checks such as driver history, professional license verification, drug testing and more.

How do background check companies make sure information is accurate?

To ensure a more complete and accurate report, provide background check agencies with as much identification information as you can. One Source needs a full name and a full birthdate to verify criminal case information. A Social Security number, an address and a driver’s license number will also help further authenticate records.

The FCRA requires screening companies do everything they can to “assure maximum possible accuracy” in their reports. One Source uses several trusted, verified databases and proven processes so you and the organizations you work with can have peace of mind.

Can I get a copy of my background check report?

Yes. If an organization runs a check on you, you are always able to request access to the report. You may ask the organization ordering the screening to send you a copy of the report or you can contact the background check agency directly. Contact One Source Client Relations to learn more about how you can receive a copy of your report.

Can I contest the results of my report?

Under the FCRA, the subject of a screening has the right to know what is in their report, and the right to amend any incorrect information. While One Source does everything in its power to provide accurate reports, you are free to contest the contents of your report at any time. Therefore, a background check agency must investigate a claim of false information within 30 days. If an organization takes adverse action against you based on incorrect data, notify the screening agency as quickly as possible.

To learn more about the background check process, request a report or contest a report, contact One Source Client Relations.

What background checks do — and don’t — include

Hiring new employees is a fantastic opportunity for your business or organization to gain fresh knowledge and skills. However, the hiring process always contains an element of risk. Background checking your applicants serves as the best way to mitigate risk and ensure you find the best people. But what do background checks include?

To expedite your background screening process, it helps to understand what information you will receive in a background report. Once you know what to expect, it is easier to interpret reports and recognize if you need extra information.

One Source runs screenings through its unique TotalCheck packages. This comprehensive screening system is tailored to your company’s needs and your industry’s regulations. No matter your needs, TotalCheck always includes all the necessary parts of a common background check. Let’s take a look at what background checks do — and don’t include.

What’s in a background check?

A TotalCheck background report is comprised of six essential searches to give you peace of mind when hiring. These searches include:

Applicant History Trace

This search ensures your applicants are who they say they are. TotalCheck examines public records to verify an applicant’s identity and residential history. This search also looks into potential aliases and appearances on the Death Master Index.

County/Statewide Criminal History

We look at real-time county court criminal records to report any felony and misdemeanor convictions that may not be included in broader searches. Statewide searches also can be included where available.

Multi-Court Jurisdictional Database

This is an additional criminal check that searches millions of records from across the United States. We source the records from the Department of Corrections, county courthouses, state police reports, traffic court and more.

National Sex Offender Registry

TotalCheck searches sex-offender registries from all 50 states, Washington, D.C., all U.S. territories and more than 100 tribal registries.

Global Report

We examine an extensive database of public government watchlists and federal, state and industry sanction lists. We also check new records as governments release them.

Nationwide Federal Criminal

TotalCheck cross-references the government’s Public Access to Court Electronic Records (PACER) U.S. Party Case Index with the Federal Bureau of Prisons database to ensure your check is comprehensive and valid.

What’s not in a background check?

The Fair Credit Reporting Act (FCRA) determines what information can and cannot be included in background checks conducted by third-party agencies. The standards set by the FCRA protect applicants’ privacy rights throughout the hiring process. One Source is compliant with the FCRA, so some credit information will not be in a TotalCheck package. The FCRA prohibits background check companies from reporting the following information:

  • Bankruptcies from more than 10 years ago.
  • Civil suits, arrests or non-convictions from more than seven years ago.
  • Paid tax liens from more than seven years ago.
  • Any adverse information, excluding criminal convictions, from more than seven years ago.

To learn more about how to use background checks or to start your company’s screening process, contact One Source Client Relations.

The 5-step guide to starting your company’s background check process

As your business grows, your team must expand to support new demands. Hiring can be an exciting process that adds bright new perspectives to your processes and bolsters your company’s integrity. However, uninformed hiring choices can have a negative impact on your team. So, deciding who to trust with the growth of your organization is crucial.

Pre-employment background checks offer valuable information that allows you to make more knowledgeable choices about your future employees. If your business has a minimal background screening process or no screening process at all, you should consider formalizing your background check policies before you make your next hiring decision. An official background check process makes hiring more streamlined and offers transparency and honesty to applicants.

Follow this step-by-step guide to create a reliable background check process for your company.

Step 1: Take inventory of your needs

Before you can choose a background check company or move forward with specific screening policies, you must decide what you want to get out of a background check process. First, identify reasons why you should screen applicants for various positions. Different jobs may require different levels of restriction and security. You can then tailor your background check policies to your company’s different job descriptions.

Also, you should decide early on how much you are able to budget for background checks. It’s less costly to pay for diligent background checks than to deal with potential increased liability of not screening.

Step 2: Understand and comply with background check laws

Job applicants have distinct rights during the background process. While a background check company will help you comply with laws, it is important for you to understand the rights and privacy privileges of your applicants.

The Fair Credit Reporting Act (FCRA) is the primary regulator of how reports are used by employers. The FCRA ensures that applicants are aware you are screening them and places responsibilities on the employer to protect the privacy of applicants.

Step 3: Clarify your policies

Once you recognize your company’s background check needs, team up with your legal counsel to mockup an applicant screening policy. That policy should inform applicants about which background check company is running the checks, what types of screenings will be run, how the information in their report will affect decisions and how disputes will be handled. It is also a good practice to offer applicants with an explanation of which offenses will bar them from certain positions.

Step 4: Find a company that fits your needs

When choosing a company to run background checks for you, consider the role you want the company to play in your hiring process. Full-service background check companies can be reliable partners throughout hiring that will help you interpret results and ensure you make informed decisions. Online background check services offer quick results but are less hands-on and may not be FCRA compliant.

No matter what you choose, verify the service you enlist is compliant with FCRA and accredited by the Professional Background Screening Association (PBSA).

Step 5: Know what to do with information from a report

Based on the background check policy your company created, you will have guidelines on how to respond to certain charges on an applicant’s report. If you decide to remove an applicant from consideration due to information on their report, you are taking adverse action. When taking adverse action, you must notify the applicant of your decision and provide reasoning for it.

If you have any further questions about how to proceed, contact your background check company. Also, you can get in touch with One Source’s Client Relations Ream today.

When You’re Ready to Run a Background Check, Start Here

Everything you need to do before launching the background check process

Whether you are an employer looking into the history of a potential new hire, a volunteer coordinator wanting to verify the background of a volunteer or anyone else who could need a background check, there are a few important things you must do before you receive a report. Once you decide on a background check, follow these simple steps to ensure the check runs smoothly and ethically.

Choose the type of background check

There is a wide variety of common background checks, and each type provides slightly different information to serve a unique purpose. Clarify your purpose for running a background check and choose the type that will best meet your needs.

  • Pre-employment Screening: Employers can run background checks specifically designed to minimize risk for their business. Pre-employment checks can include confirmation of work history, education history, a credit report, criminal records and driving records. In certain situations, a drug screening and a review of an applicant’s social media use can be included.
  • Volunteer Screening: Nonprofits, schools and other organizations that require volunteers can maintain their integrity and keep their communities safe with background checks. Volunteer checks are just as thorough as pre-employment checks, but they are meant to fit the budget and needs of volunteer organizations.
  • Certified Contractors Background Checks: If you are hiring contractors, you can make sure they are screened to the same high standard you require for your staff, while staying compliant with the FCRA. A certified contractor check includes a criminal check, optional drug screening and a check of compliance with One Source Certified Contractor (OSCC) guidelines.

For more comprehensive information, contact One Source Client Relations.

Get authorization from the person being checked

To move forward with a background check, you must receive consent from the person who will be checked. The Fair Credit Reporting Act (FCRA) mandates that a Disclosure and Authorization form must be signed before a background check, and if it is not authorized you could face legal consequences. Notify those you intend to background check and explain to them how the results of the check will be used so they can be informed before they sign off.

One Source offers a compliant Disclosure and Authorization form you can download here.

Gather identification information

The insight you need to obtain from the person being reviewed can vary based on the company you are running the check through. For most background check companies, you need to provide a full name and a unique identifying number such as a birthdate, Social Security number or driver’s license number. A background check company will tell you up front if they need any further information.

Once you complete these tasks, you can let a background check company do the rest of the work. Background checks take a few days to complete. To learn more about the background check process or to get started, contact One Source Client Relations.

Frequently Asked Questions about Pre-Employment Background Checks

Finding and hiring the best candidate for a position at any company can be a long and tedious but worthwhile process. No matter how your business chooses to structure its hiring, background checks should be a crucial part of the system. They provide security, mitigate risk and help you choose a candidate with confidence.

We answered a list of the most frequently asked questions about pre-employment background checks, so the next time you’re hiring, you can hit the ground running.

How long does a background check take?

Typically, a background check can take 2 to 4 business days. The exact amount of time until you get a report back can vary if there are unforeseen complications or if additional screenings are requested.

It can take an instant to search internet databases, but to search real-time, original-source records, as the Equal Employment Opportunity Commission (EEOC) requires, it may take longer. One Source delivers 96 percent of background checks in 24-48 hours.

What do I need to run a background check on an applicant?

According to the Fair Credit Reporting Act (FCRA), you must have a signed release form from every applicant you would like to screen. Your applicants must know you are running a background check and must consent to the screening. You can download a copy of our background check Disclosure and Authorization form here.

What information will I get from a background check?

One Source’s TotalCheck products can provide you a comprehensive and verified report that includes:

  •  Verification of an applicant’s information.
  • A county/statewide criminal history report.
  • A supplemental search of multi-court jurisdictional criminal record databases.
  • A nationwide federal criminal report, cross-referenced with the Federal Bureau of Prisons’ databases.
  • A search of the national sex offender registries.
  • A check of global watchlists.

How do I review the results of a background check?

When an applicant’s background check is complete, you will receive an email with an embedded link to the report. The link is password protected to keep your applicant’s data secure.

Why should I hire a background check company?

A consistent and compliant partnership with a background check company can make the entire hiring process easier. One Source has carefully developed background screening methods to ensure accuracy and save companies time. And if you ever run into a problem with a background check, it is useful to have an expert partner like One Source who can quickly answer your questions. When you hire a background check company, you can maintain clarity, compliance and confidence through the hiring process and get a fantastic new hire to work ASAP.