In order for us to efficiently process your request, please provide as much identifying information as you are willing to provide. Please note that the more information provided, the more options we have in completing the dispute reinvestigation in a quick, timely manner. While it is not required to have a copy of your report to dispute, you can request a copy by using the following link: click here. Fields marked with a (*) are required. If you are unwilling to provide the required piece of information or it doesn’t apply, indicate not applicable (N/A) in the field. For faster communication please provide us your email address. Please be specific about your dispute. Explain to us what is incorrect with your report. Tell us how the report should read or what is needed to correct the report. Please use as much detail as possible.
Note: The form below requires personal identification information (Social Security number, driver’s license number, date of birth, etc.). Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption. However, you may contact us directly to provide this information via phone or fax.
Attention Disputes 1.800.929.8117
One Source, the Background Check Company
PO Box 24148
Omaha, NE 68124
Please allow 2-7 business days for processing of your dispute (some disputes take longer).
Three fields required from the report (Applicant ID, Jurisdiction, and Case Number) can be clicked on and you will be taken to a sample report and shown where to locate the required information.