We’re happy to announce that for the second year in a row, One Source has been recognized in the HRO Today Baker’s Dozen Customer Satisfaction Ratings™ as a Midsized Program Leader. This award acknowledges the dedication we show our clients by consistently delivering exceptional service, innovative solutions, and reliable support in background screening and workforce compliance.

Committed to Our Customers

An annual online survey, the Baker’s Dozen Customer Satisfaction Ratings™ calculates scores based on client feedback in the categories of service quality, service breadth, and deal sizes. These evaluations provide important insights into where we should focus our efforts to craft a customer experience that leads to long-lasting relationships and beneficial partnerships. 

Technology drives us forward. Accessibility is at the forefront of our solutions, so we offer integrations and a mobile-friendly system to keep applicants moving. 

Speak to a human when you call. Our support team is ready to talk you through ordering, answer your questions, or hop on a video walkthrough when you reach out. 

We help keep clients compliant. As an FCRA- and EEOC-compliant screening provider, we keep an eye on regulations like Clean Slate and Ban the Box laws. Each month, we also publish industry news about recent compliance topics in background screening. 

To Our Incredible Clients

Thank you to all our customers who shared their thoughts and have stuck with us over the years. We literally couldn’t have done it without you. In the coming year, we look forward to empowering employers to make informed hiring decisions and rolling out fresh solutions to build stronger, safer workplaces.

Evaluating background check providers? Contact One Source to learn what we can do for you today.

Are you a current client looking to prepare for the new year? Get in touch to see how we can help you make the most out of your screening process in 2025.