Learn best practices for navigating our online portal and systems. Contains instructions for logging in, placing orders, viewing reports, and more.
DOCUMENT LIBRARY
Find the forms & documents your team needs for effective background screening below.
Certified Contractors Quick Start Guide
Instructions on how to log in, place orders, view certifications, and more for participating Certified Contractors members.
Learn how to navigate adverse action through the One Source online portal.
A look at the applicant's perspective when they're invited to complete their screening via email or text.
Find out how to file I-9 forms for staff from start to finish electronically.
Discover how to simplify multiple-applicant orders through a spreadsheet upload.
A detailed walkthrough for accessing invoices, billing information, and order payment statuses associated with your account(s).
Creating & Customizing Reports Guide
Explore the various ways to filter order criteria and compile candidate information for review.
FORMS
Automatic Payment Authorization Form
Employers must complete this form to set up automatic payments with One Source.
Client Access Customization Form
Account Administrators can complete this form to add, remove, or change access for their team members.
Client Account Enhancement Form
Account administrators can complete this form to modify account design, permissible purposes, and business changes.
Employers who wish to check abuse registry in the state of Iowa will need every applicant to complete this and return to One Source.
DOCUMENTS
Outlines the applicants’ rights under the Fair Credit Reporting Act (FCRA), promoting accuracy, fairness, and privacy in the handling of consumer information by reporting agencies.
Notice to Users of Consumer Reports
A vital legal notice that outlines your obligations under the Fair Credit Reporting Act (FCRA) as a consumer report user.
Find quick answers to common questions about our ordering process.
Remedying the Effects of Identity Theft
When an applicant believes they are a victim of identity theft, this document provides them with the necessary steps.
CA Notice of Background Investigation & Use of Credit Information
A summary of the provisions of the California Civil Code §1785.20.5 for residents or applicants in California.
CA Notice Regarding Background Investigation Pursuant to California Law
A summary of the provisions of the California Civil Code §1786.22 for residents or applicants in California.
This document applies to applicants residing in Maryland or taking employment in Maryland.
NY Correction Law Article 23-A
A summary of the provisions of the New York Correction Law for residents or applicants in New York.
A summary of the provisions of the New Jersey Fair Credit Reporting Act (NJFCRA) §56:11-28 et seq. for residents or applicants in New Jersey.
This document applies to applicants residing in New Mexico or taking employment in New Mexico.
A summary of the provisions of the Washington State Fair Credit Reporting Act (WFCRA) for residents or applicants in Washington.
External Links
Choose from these links for compliance and legal rights: